Customer Support

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Across
  1. 3. YW
  2. 5. The Customer Service Bible
  3. 6. Log-in as the customer
  4. 9. ______ For Life
  5. 11. Service Interruption
  6. 13. Third party billing vendor
  7. 15. Customer Class for Large Cities/Towns
  8. 16. Unknown Trash Route
Down
  1. 1. When to place the container curbside
  2. 2. GFL’s Human Resource Management & Information System relating to Absence, Benefits, etc.
  3. 4. Color used in Tower for Future Services
  4. 7. On-Call Service for a damaged container
  5. 8. The application used to create new customers and search for existing customers
  6. 10. Lime green container with a Black Lid
  7. 12. MSW
  8. 14. Microsoft's Instant Messaging Application