CX Stream

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Across
  1. 1. Stream: Customer interaction flow.
  2. 2. Buying action.
  3. 3. Stages of customer relationship.
  4. 8. Evaluating options.
  5. 9. Initial product discovery.
  6. 10. Comfort-seeking lifestyle.
  7. 13. Customer's experience path.
  8. 14. Customer happiness.
  9. 15. First version.
  10. 17. Customer educator.
Down
  1. 1. Customer-focused approach.
  2. 4. Buyer of a product.
  3. 5. Aspiring customers.
  4. 6. Keeping customers loyal.
  5. 7. Customer profile.
  6. 11. Faithfulness to a brand.
  7. 12. Energetic marketer.
  8. 16. Practical decision-maker.