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Across
  1. 5. When you give someone your full attention
  2. 9. A warm expression with your face
  3. 10. Speaking kindly and with care
  4. 11. Being patient and gentle
  5. 12. Something that makes people feel safe and supported
Down
  1. 1. Seeing the good in others
  2. 2. Saying "thank you" shows this
  3. 3. Offering help without being asked
  4. 4. A positive message or praise
  5. 6. Accepting and valuing differences
  6. 7. Treating others fairly and kindly
  7. 8. Showing understanding of someone else’s feelings