DAY 1 FINAL EXAM STUDY GUIDE

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Across
  1. 5. Exchange of information between people
  2. 6. Differences that make individuals unique
  3. 9. Images or graphics used to enhance communication
  4. 10. Limited legal use of copyrighted material without permission
  5. 11. Greeting in a letter
  6. 12. Groups of careers sharing common skills
  7. 14. Goal-setting method meaning specific and measurable
  8. 15. Protection for names, symbols, or slogans
  9. 18. Convince someone to take action
  10. 19. Speaking without preparation
  11. 21. Hands-off leadership style
  12. 23. Tone and pitch of voice
  13. 24. Series of actions for sending and receiving messages
  14. 25. First step in the listening process
Down
  1. 1. Government-supported part-time college job program
  2. 2. Blank space on a page used in formatting
  3. 3. Communication through actions or behaviors
  4. 4. Main section of a presentation
  5. 7. Design style of letters and symbols
  6. 8. Document summarizing qualifications and experience
  7. 13. Guiding others toward a goal
  8. 16. Document introducing a job applicant
  9. 17. Actively hearing and understanding information
  10. 20. Harmful software such as viruses or spyware
  11. 22. Speaking false statements that harm someone’s reputation