Day 14 Community Sprint Crossword Puzzle

1. To replenish a prepaid mobile account without extending the validity period.
3. A type of mobile phone account that requires a customer to purchase call credit before services can be used.
5. An application that enables you to perform prepaid mobile functions and access customer information collected from our prepaid mobile billing platform.
9. A tool that gives you access to a summary of your customer’s mobile data usage, with a view of how and when they used their data allowance.
11. The manner or amount of data service being used.
12. Refers to a recharge number sold to a customer to recharge their SIM card with money and to extend the card's availability period.
14. The act of including something as part of a larger amount or group of services like in a mobile plan.

1. An alert sent to customers either by Short Message Service (SMS) or Email.
2. Wireless access to the internet with the use of a mobile device.
4. Refers to a tool which performs network queries for Siebel and Legacy services.
6. To make something active.
7. A credit for call, text, and data used by a prepaid mobile service.
8. A new prepaid online billing system that applies charges for the minutes and data used by customers.
10. A notification sent to customers for their usages to warn of excess usages, typically with the intention of having it avoided.
13. Self Service Option (acronym).