Dealing with Difficult People

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Across
  1. 2. – acting as if you are better or more important than others.
  2. 3. – hard to find; not available in large amounts.
  3. 4. – the exchange of goods or services for money.
  4. 7. – to feel sorry or sad about something that happened or was done.
  5. 8. – not confident or sure about yourself or something.
  6. 11. – to be in charge of or control something or someone.
  7. 12. – to understand something clearly; or to hold something tightly.
  8. 13. – to share or exchange information, thoughts, or feelings.
  9. 14. – the act of focusing your mind to relax or gain inner peace.
Down
  1. 1. – to control or influence someone or something unfairly or cleverly.
  2. 5. – using rude or cruel words or actions that hurt others.
  3. 6. – the final time or date by which something must be done.
  4. 9. – to make up for something bad or lost; to pay for work done.
  5. 10. – raised to a higher position or rank.
  6. 15. – to attract or encourage someone to do something wrong or unwise