December Express Lanes Quiz 1

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Across
  1. 3. System account 500
  2. 4. System account 401
  3. 5. 1010 is
  4. 7. Carpool Slugs
  5. 8. $300, $500, $700, and $900
  6. 9. Due to an emergency situation, I am going to terminate this call due to a facility evacuation.
  7. 11. System account 208 is
  8. 12. First Time _________
  9. 14. 42-19 The trip has returned from collections as PAM is no longer able to _______ for the trips
  10. 15. As part of the agreement with the Commonwealth of Virginia, there is not a stated price ceiling so we can maintain those free flowing conditions.
  11. 17. Who do you send payment confirmation request to?
  12. 18. Companies may add additional fees for E-ZPass transactions or unpaid toll notices.
  13. 19. 40-51
Down
  1. 1. "Caller if you can hear me, I cannot hear you."
  2. 2. Who's number is 1-800-FOR-ROAD (1-800-367-7623)
  3. 5. System account 403
  4. 6. What script is: "At this time we are unable to nominate a driver that is not within the United States, as there are jurisdiction laws, which prohibit our limitations to pursue individuals in other countries."
  5. 9. customercare@expresslanes.com
  6. 10. 42-17 The trip has returned from collections as the registered owner of the vehicle has been placed in ______
  7. 13. _______ ______ will display a small coin symbol when the route option is selected.
  8. 16. what type of accounts are used to nominate HOV bumper transponders