DeEscalation

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Across
  1. 2. – Understanding and sharing the feelings of another.
  2. 5. – Giving one’s attention to a sound or speaker
  3. 7. – Maintaining a safe physical space (Reactionary Gap).
  4. 8. – Communication using spoke
Down
  1. 1. – Maintaining a peaceful, quiet, and controlled state.
  2. 3. – The capacity to accept delay or trouble without getting angry.
  3. 4. – The act of conforming to a request or demand.
  4. 6. – To recognize or affirm the feelings of another person. TONE – The quality or character of a person’s voice.