DEFINITIONS - W8Q3 Word Wall

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Across
  1. 5. Motivates or encourages one to do something.
  2. 7. A person or company that sells goods in large quantities at low prices.
  3. 9. Marketing strategy designed to encourage customers to continue to do business.
  4. 10. Value or experience a company's customers can expect to receive every single time.
  5. 11. A tip; given voluntarily or beyond obligation usually for some service.
  6. 12. A fixed regular payment based on the hour.
  7. 14. When an employer moves an employee up in the hierarchical levels within an organization.
  8. 16. A fee paid based on a percentage of sale made by an employee or agent.
  9. 17. Business that sells goods directly to the customer.
  10. 18. Political, Economic, Social, Technological, Environmental and Legal factors (external factors; used to analyze the key factors influencing a product/service or organization).
Down
  1. 1. A working class person who performs manual labor.
  2. 2. Requires very little thought after the original decision has been made (soap, detergent, toothpaste).
  3. 3. The publicization of a product, organization or venture so as to increase sales or public awareness.
  4. 4. The consumer, at times, is driven by emotions while buying certain products.
  5. 6. A highly involved product, possibly a high investment as well (multiple people involved; high risk).
  6. 8. A person who performs professional, desk, managerial or administrative work.
  7. 13. Requires a moderate amount of time and effort (buying a tv, new car).
  8. 15. A fixed regular payment made by an employer to an employee.