dental
Across
- 2. most common info requested to process claim
- 3. cheque outstanding
- 5. ensure this is completed before going on a plan
- 6. often requested if previous agent may have provided wrong info
- 9. only alternative if not covered
- 12. member request same as soon as they cant get their way
- 13. always requested to have done if the member is irate
- 15. seeks same after oop payment
Down
- 1. dental office normally paid in interval for this procedure
- 4. came to humana in 2023
- 7. puts the blame on humana when they fall short
- 8. additional individual on plan
- 10. next step if dental policy not in crm or mtv
- 11. primary care dentist
- 14. needed for procedures such as fillings crown and extractions