dental

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Across
  1. 2. most common info requested to process claim
  2. 3. cheque outstanding
  3. 5. ensure this is completed before going on a plan
  4. 6. often requested if previous agent may have provided wrong info
  5. 9. only alternative if not covered
  6. 12. member request same as soon as they cant get their way
  7. 13. always requested to have done if the member is irate
  8. 15. seeks same after oop payment
Down
  1. 1. dental office normally paid in interval for this procedure
  2. 4. came to humana in 2023
  3. 7. puts the blame on humana when they fall short
  4. 8. additional individual on plan
  5. 10. next step if dental policy not in crm or mtv
  6. 11. primary care dentist
  7. 14. needed for procedures such as fillings crown and extractions