Departments within DTE

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Across
  1. 3. Internal Fraud department
  2. 6. Internal team that verifies customers identity through submitted documents
  3. 7. Internal directory operator
  4. 11. Handles scheduling of meter read after 3 consecutive estimates
  5. 12. Home Appliance Repair Program
  6. 13. Handles New Service, Service Alterations and Gas Attachment surcharges.
  7. 14. AKA the Theft department
Down
  1. 1. Handles low income verification and host customer assistance days
  2. 2. Handles gas appointment scheduling and gas leaks.
  3. 4. Provides free home energy audit, energy saving equipment and appliance recycling.
  4. 5. Handles OPL field requests
  5. 8. Handles commercial customers
  6. 9. Handles gas reconnects at the street
  7. 10. Handles deceased customer accounts