DFS Crossword

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Across
  1. 1. The name for sofacare if its a leather sofa
  2. 3. These attach to the bottom of the sofa
  3. 6. If the order shows DSV it would come from them
  4. 9. Collection service DFS could once book in
  5. 10. The system that we use to keep track of orders
  6. 11. When raising a service issue for the first time you would use this
  7. 12. The company we use if customer has sofacare
  8. 14. Courier company that has had a broken phoneline all week
Down
  1. 2. If the bank details is incorrect we use this to update it
  2. 4. Another name for a sofa
  3. 5. This generates a ticket when a new call has been made
  4. 7. The place we all work
  5. 8. The new AI quality systems name
  6. 13. How we are able to book in deliveries