Digital Crossword
Across
- 2. Digital feature to offer a customer who utilizes our checking account to pay bills
- 3. Available feature on the EASE website for customers who are waiting for their replacement debit card
- 7. Helps customers manage Capital One credit cards and bank accounts by texting in a conversational way
- 10. Website interface that allows customers to more easily manage their accounts across multiple lines of business
- 12. Real -time servicing associates available for our customers online under the alerts and messages tab M-F 9AM-9PM ET
- 13. Discover nearby dining options on the Wallet app
- 14. Language option available on EASE
- 15. A tool to help customers create goals and visualize the amount they need to reach it, how they can do it and how close they are to reaching it
- 17. Available on the Wallet app this feature allows customers to see more information about many of their purchases/payments such as contact info, map location of trans. and who authorized
Down
- 1. Mobile device assigns, encrypts, and stores a unique digital code for each card uploaded through this digital feature
- 3. FREE educational and monitoring tool available to customers and non-customers
- 4. Quick and easy depositing feature available on the mobile app
- 5. 2 factor authentication that sends a request to the mobile app on your registered phone when logging in to a new device
- 6. Safe and easy way to send money to capital one customers and non-customers
- 8. Piloted App that helps customers save money by prompting them to move money into their savings account with customizable scenarios
- 9. Educational feature of Credit Wise that shows how future behavior could impact Trans Union Score
- 11. One-stop shop designed with customers' needs in mind. Equipped with online demos, and information that empowers our customers to know the "why" and "how" behind their banking
- 15. Piloted app aimed at helping parents teach teens good spending habits
- 16. Location based servicing feature on the mobile & full website