Digital Dominance
Across
- 2. A feature that allows clients to take front and back photos of eligible checks to make deposits into Bank of America
- 4. Bank of America’s virtual financial assistant within the Mobile Banking app on Android and Apple phones.
- 5. will direct to the exact location for the client’s request within the mobile application.
- 6. An electronic version of a paper bill normally sent by a payee to show what a client owes
- 9. a six-digit, one-time-use code that is used for additional authentication on sensitive or high-risk Mobile or Online Banking transactions
- 10. an Online and Mobile Banking feature that helps clients monitor account activity and manage banking services more efficiently.
- 11. A feature on the Contact Us screen that allows clients to speak directly with a specialist
Down
- 1. the preferred method of accessing and sending digital solutions
- 3. provides step by step instruction for both mobile and online banking
- 7. a service that allows clients to send or receive money using an email address or mobile number in place of their account number
- 8. an optional extra layer of protection for Online Banking