Digital Information Technology Ch. 5 Purchasing, Maintaining, and Troubleshooting

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Across
  1. 2. (device firmware upgrade) provides the ability to upgrade or downgrade the firmware
  2. 5. occurs when the computer completely ceases to function
  3. 7. restarting the system
  4. 8. Windows boot setting in which the computer starts up with the minimum number of functions necessary to run
  5. 10. process of keeping the computer hardware in good working order
  6. 12. location on a hard drive where data is stored
  7. 13. software feature that allows the current installation to be corrected without completely uninstalling and reinstalling the software
  8. 14. (Microsoft Design Language - programming design language created by Microsoft that emphasizes simplicity
  9. 16. copy of the system files in their state at an earlier date or time
Down
  1. 1. process of keeping the software in good working order
  2. 3. utility that analyzes what is going on in the system and reports the results
  3. 4. process of systematically analyzing a problem to find a solution
  4. 6. using the restart function of the operating system; also called a warm reboot
  5. 9. original settings that the device had when it was new before the user made any changes
  6. 11. automated process of removing unneeded files
  7. 15. powering down, or shutting off, the system and then restarting it; also cold cold reboot