Digital Services
Across
- 2. What function in USD would an MSR use to make an exception (before 30 days) to enroll new members in mobile deposit?
- 3. On the mobile app, where do member go to sign their eProm?
- 5. What secondary tab in USD is used to enroll or check to see if a member is enrolled in text?
- 9. Challenge questions are reset every:
- 11. When 2-Step if first enabled, about how many sign-ins does it take for any single device/browser to be recognized as a trusted source?
- 12. When cash rewards are redeemed through mobile and deposited into an account, how many business days does it take to post?
- 14. What is the Zelle daily sending limit for Next Day/Standard transactions?
- 16. Under HomeSquad on the mobile app, which dashboard will allow you to make a lump sum payment?
- 18. How far in advance can you schedule a bill payment?
- 20. Which service tab will display the spending tracker for budget?
- 21. If a member sends money through Zelle to a recipient that has never been enrolled and does not respond, how many days does it take for the funds to be returned.
- 23. In thousands, what is the business day maximum amount a member can deposit through mobile check deposit?
- 24. Using this will help you switch your newly issued debit/credit card to online merchants:
- 25. What is the User ID for the mobile banking demo on the iPads (case sensitive)?
- 26. What dashboard on NFO can members utilize to view their credit score and help build/repair their credit?
- 27. Which disclosure must the primary member accept to allow an authorized user access to their transfer and statement tabs?
Down
- 1. Which tab on NFO do you select to set travel plans?
- 4. In thousands, what is the inbound ACH maximum for mortgage payments per business day?
- 6. Which of these payment services is not supported by Navy Federal: Apple Pay, Google Pay, Amazon Pay or Samsung Pay?
- 7. What is the youngest age a member can sign up for Online Banking?
- 8. Through mobile banking, which tab allows members to order a cashier’s check?
- 10. After ordering a pre-ordered cashier check, how many days does the member have to pick up the check before it is cancelled and released back into the account?
- 13. If there is a late payment discrepancy on Bill Pay, who does the member need to contact?
- 15. What is the feature (condensed name) that allows members to send documents to Navy Federal?
- 17. Digital Card Issuance (DCI) is available to _____________ cardholders
- 19. On the mobile app, which feature allows members to sign in with their fingerprint or Face ID?
- 20. What mobile feature allows members to view account information without signing into the app?
- 22. Members calling contact center can verify their identity with their voice using this: