Discussion

1. Language Feature: The phrase "In ........" in paragraph 2 is a connective used to show a difference.
6. True or False: According to the text, it is sometimes cheaper for companies to throw away returned items than to sort them.
10. Vocabulary: Extra driving by couriers collecting returns leads to carbon emissions and traffic ........
11. Pronoun Reference: In paragraph 2, the word "it" in the phrase "it doesn’t require the customer" refers to an online ........
12. Pronoun Reference: In paragraph 6, the word "them" in "keep one and return the rest of them" refers to the items of ........
15. Comprehension: Paragraph 5 specifically discusses the environmental damage of online returns in this country.
16. Comprehension: Some online retailers are lowering their carbon footprint by investing in ........ delivery vehicles.
17. True or False: Companies always clean and resell clothes that are returned by customers.
18. Comprehension: A study in Germany showed that as many as one in ........ online purchases are returned.
19. Language Feature: "One in seven sales ARE now made online" uses the simple ........ tense, typical for discussion texts.

2. Structure: The paragraphs pointing out the negative impacts of online shopping are known as the arguments ........
3. Structure: The first paragraph of a discussion text introduces the topic and is formally called the ........
4. Structure: The final paragraph summarizing the points and discussing company responsibility is the ........
5. Comprehension: According to paragraph 1, one in ........ sales are now made online.
7. Synonym: A word used in the last paragraph meaning relating to the environment: climate and ........ emergency.
8. Vocabulary: The text mentions that global online ........ is predicted to reach an enormous US$4.8 trillion.
9. Vocabulary: Customers who choose speedy delivery contribute towards increasing their carbon ........
10. Antonym: The text states companies find it ........ to throw away returned items rather than sort them (Antonym of "pricier").
13. Vocabulary: Two billion kilograms of returned merchandise in the USA ends up in a ........
14. Language Feature: This 7-letter connective starts paragraph 3 to introduce an opposing viewpoint.