ST10391859 ICE TASK 3

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Across
  1. 3. Sharing blogs, videos, and updates to reach audiences
  2. 8. Making your business more recognizable to the public
  3. 9. Learning about customer needs and trends via social media
  4. 10. Interacting with customers to build relationships
Down
  1. 1. Increasing revenue through targeted social media efforts
  2. 2. Monitoring feedback to maintain a positive brand image
  3. 4. Studying rivals’ social activity to improve strategy
  4. 5. Driving visitors to your website from social platforms
  5. 6. Attracting potential customers through social platforms
  6. 7. Assisting users with questions or issues online