Dream Team

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Across
  1. 3. Humana's google.
  2. 4. calling from providers office.
  3. 7. the oldest manager.
  4. 8. one stop shop.
  5. 10. this is given because the diagnosis code is invalid.
  6. 11. mask is a must.
  7. 12. The teams class clown.
Down
  1. 1. this is done at the beginning of the call.
  2. 2. must be done at the beginning of the call.
  3. 5. used to locate any letter sent to the provider.
  4. 6. the shortest manager.
  5. 9. putting yourself in the providers shoes.