Across
- 1. "I look...... to hearing from you."
- 3. "tell" in formal way
- 4. An ..... email is any message you send in reply to a customer complaint about poor service or product they received.
- 5. "more" in formal way
- 7. "Yours ....." is used when you do know the name of the recipient
- 9. you can replace "because of" with this word
- 10. "requirements" in informal way
- 11. "I'd really appreciate your help ... this"
- 12. "ask for' in formal way
Down
- 2. "job" in formal way
- 3. a question you ask in order to get information
- 5. "I'll be grateful ... any suggestions."
- 6. "help" in more formal way
- 8. "get" in formal way