Effective Communication

4. This is beliefs, attitudes, customs that are shared by a group of people.
8. For military time 3pm would need to ______ 12 to it.
10. The ability to pay attention and make an effort to hear what other people are saying.
12. Documents that are signed stating that the patient understands the information provided.
14. Documentation when your first arrive to be checked in at a facility.
15. This is the exchange of information, thoughts, ideas and feelings.
16. Sight, Smell, Touch, Hearing
17. Information that is told from someone else. Usually not seen or felt.
18. To show expression in words such as Tone, Cadence, Mood, etc.
19. When you repeat what the person just said back to them. Like "My name is Adam" "Adam nice to meet you my name is Mr. Nichols" is called?
22. Disabilities, Prejudices, Culture may all be?
23. When an error is made you do 2 things cross it out and add your ____________.
24. Often times nonverbal and verbal communication convey something ___________.
25. To convert PM military time into standard time we must subtract what number?

1. This color ink may be used to record information.
2. Information that can be seen or measured.
3. Records/notes that are kept on a patient as they go throughout their recovery or treatment.
5. A patient tells you they heard a pop when they fell. You should record their statement in your report by placing them in ___________.
6. We do not use the persons name in a record in stead we use what term?
7. Using a soft tone or describing sounds may help someone who is?
9. Condensing information into the need to know. Only the most important details. We could call this being?
11. When someone shows aggression or wants to fight.
13. Patient records are kept for how many years?
20. This communication uses eye contact, gestures, and body language.
21. Abbr. for a mini stroke.
24. Abbr. for an Advanced Directive.