EI

5. Challenge the thoughts feeding the depression and schedule pleasant distractions to break a:
8. Pair of structures that act as a storehouse of emotional memory
10. Marshaling emotions in service of a goal
11. Begins in infancy, with attunement, the non-verbal physical mirroring between child and parent
12. Makes people more susceptible to infectious diseases and anxiety
14. The root of caring, arises from the capacity for empathy
18. Emotion of anger energizing and exhilarating
20. Knowing one’s emotions.
22. Emotion that alleviates rage
23. Having a strong expectation that things will turn out all right
25. Undermines intellect while good moods enhance thinking
27. To open the way for empathy we should put aside impulses and:
28. The ability to restrain emotions and delay impulses and to defer gratification
29. Reason and emotion should have a:
30. The currency of emotional intelligence in management

1. Work in harmony and take advantage of members’ talents and provide the basis to success
2. The one that lets us think, ponder and reflect, and sometimes can be dominated by the emotional mind
3. The art of soothing ourselves is a:
4. Surrounds the brainstem; it is the center of passionate emotion and influences learning and memory
6. the ability to understand, use, and manage your emotions in positive way
7. Skill in managing emotions in others
9. When the amygdala is triggered and the neocortex fails to control it
13. The one that is impulsive and powerful, intense feelings can sometimes make it dominate the rational mind
15. Fundamental people skill, knowing others feelings, empathy
16. Old-fashioned word for emotional intelligence skills
17. Handling feeling so they are aprópiate
19. They are contagious
21. Cost-effective method of organizational management
24. The belief that one has mastery over the events of one’s life and can meet challenges
26. Where the brain thinks