Elements of Business Skills Business Terms

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Across
  1. 2. may include the wrapper, label or printed instructions of the product
  2. 7. a list of questions to be answered
  3. 10. things provided in the hotel rooms for the convenience of guests
  4. 12. buy in bulk from manufacturers and sell them in small quantities to retailers
  5. 13. informing target customers that the right product is available at the right place, the right time at the right price
  6. 14. the process in which a sender conveys a message to a receiver
  7. 16. natural resources
  8. 18. have an unusual layout
  9. 20. someone who replies to a questionnaire
Down
  1. 1. the warm and friendly way in which a host receives his guest
  2. 3. add attractive and colourful pictures
  3. 4. places tourists travel to
  4. 5. people who take risks to start and run their own business
  5. 6. the face of the hotel
  6. 8. refers to buildings, machinery and equipment used to produce goods and services
  7. 9. name, term, symbol, design
  8. 11. a small amount of a product packed in a sachet or small container
  9. 15. can be in print, broadcast or electronic media
  10. 17. someone who buys goods and services from a business
  11. 19. cost of buying a product