emotional intelligence

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Across
  1. 3. gives you the ability to put yourself in someone else's shoes
  2. 4. regarding an individual's performance that can be used to build successful skills and behaviors
  3. 6. to have great communication and capability to resolve conflicts diplomatically
  4. 7. the quality or state of not thinking you are better than other people
Down
  1. 1. the person who leads or commands a group, organization, or country
  2. 2. if you have it you always know how you feel
  3. 5. suppressing emotions over a long duration impacts physical and mental aspects of life