Emotional Intelligence

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Across
  1. 5. the ability to know what you’re feeling in any given situation
  2. 7. combination of self-awareness and rational thought to control disruptive feelings and impulses
Down
  1. 1. providing equal access to opportunities and resources for marginalized people
  2. 2. interaction the ways in which people act with other people and react to how other people are acting.
  3. 3. Goleman journalist who popularized the term Emotional Intelligence after it was first mentioned by a Cornell University Professor.
  4. 4. a process of social influence, which maximizes the efforts of others, towards the achievement of a goal
  5. 6. flexible and has the ability to respond effectively to changing working conditions