End of U4 Crossword

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Across
  1. 1. Paid communication used to inform and attract customers.
  2. 4. A business that grows by allowing other businesses to use its name and sell its products.
  3. 7. Continuous, often mass manufacture, of identical items
  4. 10. Collecting and analysing information about customers
  5. 16. Not knowing what will happen due to a lack of information.
  6. 17. Production that relies more on people than machinery.
  7. 20. First‑hand research
  8. 22. Revenue minus total costs
  9. 23. A group used for research
  10. 25. Cost of borrowing or reward for saving money
  11. 29. A name or symbol that identifies a product and differentiates it from competitors.
  12. 30. Training that happens away from the workplace in a college or training centre.
  13. 32. Paying another business complete part or all of the production process
  14. 33. A pattern in customer behaviour
  15. 36. Being removed from a job for poor behaviour
  16. 38. Holding extra stock for emergencies or for sudden increases in demand.
  17. 44. The number of people a manager directly supervises
  18. 45. Money a business spends to operate
  19. 46. A target a business aims to achieve
  20. 48. Continuous improvements
  21. 50. the distribution channels used to get a product from producer to consumer.
  22. 52. The process of finding and hiring people to work for a business
  23. 53. Owners can only lose what they have invested in a business.
  24. 56. A small group discussion where customers talk in depth about their views on a product.
  25. 57. Treating all people fairly.
  26. 59. A business owned by two or more people
  27. 63. The natural world affected by business activity.
  28. 66. The initial training new employees receive when they start working for a business.
  29. 68. Owners are responsible for all debts and can lose personal possessions to pay them.
  30. 71. How much businesses can provide
  31. 73. When prices in the economy rise over time
  32. 74. Buying resources for the business
  33. 75. A business owned by one person
  34. 76. Someone who uses a product
  35. 77. Using existing information collected for a different purpose.
  36. 80. Decisions made at the top of the organisational hierarchy
  37. 85. Identifying customer wants and meeting them profitably.
  38. 87. The sector of industry that transforms materials into finished products.
  39. 89. Production that relies more on machinery than people.
  40. 90. Making one product at a time specific to customer needs
  41. 91. Anyone with an interest in a business
  42. 92. Rival businesses trying to sell similar goods to the same customers
  43. 93. Managing the movement of goods
Down
  1. 2. Stock held by a business
  2. 3. Treating someone unfairly due to protected characteristics
  3. 5. Buying and selling online
  4. 6. Using resources in a way that can be continued in the long-term.
  5. 8. The sector of industry that extracts or produces raw materials, e.g. mining.
  6. 9. Checking finished products for errors
  7. 11. Someone who buys a product
  8. 12. An owner of a private or public limited company
  9. 13. Passing tasks to others to complete.
  10. 14. Data that cannot easily be displayed in graphs and tables.
  11. 15. Pay based on hours worked.
  12. 18. How much customers want to buy
  13. 19. Laws to keep employees safe in the workplace.
  14. 21. Money a business earns from selling goods or services
  15. 24. An initial payment made to the franchisor to use the name and sell the products.
  16. 26. The sector of industry that provides services, e.g. retail.
  17. 27. The good or service that a business sells
  18. 28. An organisation that produces goods or provides services
  19. 31. Producing goods with minimum wasted resources
  20. 34. Using online platforms to promote products and communicate with customers.
  21. 35. When decisions can be made by managers at different levels of the organisation hierarchy
  22. 37. The lowest legal hourly pay that a worker can receive.
  23. 39. Pay based on the number of sales made
  24. 40. The amount charged for a good or service.
  25. 41. Payment made to a franchisor, usually a percentage of the sales made.
  26. 42. Reasons why employees work.
  27. 43. Where buyers and sellers come together
  28. 47. Output per worker in a period of time
  29. 49. Reusing materials to reduce waste
  30. 51. Data that can be displayed easily in graphs and tables.
  31. 54. Stock is only ordered when needed to complete an order received
  32. 55. Harmful waste released into the environment
  33. 58. Extra financial reward usually received for achieving a target.
  34. 60. A feature that makes a product stand out from competitors.
  35. 61. A person who takes risks to start a business
  36. 62. questions that collect qualitative data.
  37. 64. The quantifiable chance something may go wrong
  38. 65. Choosing which customers to focus on
  39. 67. Questions that collect quantitative data.
  40. 69. Reducing waste in the manufacturing process
  41. 70. The process of choosing the best person for a job
  42. 72. Activities to inform and persuade customers
  43. 78. An employee losing their job because they are no longer needed.
  44. 79. Splitting customers into groups with similar characteristics.
  45. 81. Teaching employees’ new skills
  46. 82. Moral principles guiding business decisions
  47. 83. Meeting customer expectations
  48. 84. Fixed yearly pay split into twelve monthly amounts.
  49. 86. The number of levels of management in a business
  50. 88. Training that happens within the workplace, usually provided by experienced employees.