End of unit 3.2

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Across
  1. 2. IS09001 is an example of a quality
  2. 4. Another name for minimum stock levels
  3. 5. Checking quality regularly throughout the production process is called quality
  4. 7. The time is takes you to get your order
  5. 9. Checking quality at the end of production, is called quality
Down
  1. 1. Under the Trades Description Act, all products should be accurately
  2. 3. Measures how many units each employee makes
  3. 6. Good customer service will lead to increased
  4. 8. A system of stock control where stock is ordered and delivered when it is needed
  5. 10. The mark given to good quality toys