english

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Across
  1. 4. the process of packing goods
  2. 6. something that serves as a model for others to copy
  3. 7. Fixing something to make it better
  4. 8. moral principles that guide individuals
  5. 9. the supporting structure of a company or an idea
  6. 11. a situation in which a difficult decision must be made
  7. 12. taking something for ones own use
  8. 14. a sequence of drawings to display somethings
  9. 15. An exclusive legal right to an original idea
  10. 16. the action or process of changing
  11. 18. a plan or suggestion, especially a written one
  12. 19. a standard or point of reference to base things off of
  13. 20. a quotation from or reference to a book
Down
  1. 1. the state of owning or controlling something
  2. 2. the action of making a company more efficient
  3. 3. design something again in a better way
  4. 5. to draw attention to something
  5. 10. the process of taking in and fully assessing ideas
  6. 13. make a difference to
  7. 14. a level of quality to something
  8. 17. the action or process of producing something