Entrepreneurs

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Across
  1. 1. The measure of how happy customers feel when they do business with a company
  2. 4. The opinion that customers in general have about a business based on their past dealings with the company and the quality of the product and/or service the business sells
  3. 7. The ability of a business to keep customers for a period of time
  4. 8. Business practices that are ethical and socially responsible
  5. 9. Someone who risks their own assets and uses initiative, skill and knowledge in the pursuit of profit.
Down
  1. 2. An action that a business plans to do or achieve
  2. 3. The knowledge and skills used by owners of businesses and managers to coordinate the production process of goods and services.
  3. 5. The number of products or services that a company sells compared to the number of the same product or service sold by other companies
  4. 6. A purpose or aim that a person or business wants to achieve