Etiquette

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Across
  1. 2. explanation to the client
  2. 8. climate a team need
  3. 9. work with
  4. 10. discuss confidential information in a conferance
Down
  1. 1. basic of customer service
  2. 3. pay attention to speaker
  3. 4. mail receiptant type which we use sparingly
  4. 5. topics to be avoided during small talk
  5. 6. should avoid in email content
  6. 7. should avoid in cafeteria
  7. 9. decide before a meeting