Everything EVV

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Across
  1. 4. Process used to authenticate a caller at the beginning of each call
  2. 5. Provides financial management services
  3. 6. A unique number assigned to a worker performing services for EVV
  4. 7. A unique number assigned to provider agencies
  5. 8. A person receiving services
  6. 9. The act of adding a worker into the FW Health Portal so they can provide EVV services.
  7. 10. Health Insurance Portability and Accountability Act; process to ensure security of personally identifiable data.
  8. 11. Mobile App used to track Electronic Visit Verification
Down
  1. 1. A unique number required to access Sandata
  2. 2. Code entered into system to identify the services performed by the EVV Worker
  3. 3. Documentation required to allow services for a member or client.
  4. 8. Documentation of calls made or received by call center agents; required on all calls