Exam 4 Review (Ch. 14-17) • MGT 303 Organizational Behavior and Theory

3. Supporters of __________________ training say values can be learned and changed.
7. _____________________ interviews consist of random questions.
10. ____________________ tests have frequently been characterized as discriminatory.
12. ___________________ conflict focuses on interpersonal relationships.
13. The ________________________ stage is the period of learning that occurs before a new employee joins the organization.
14. ____________________ can help alleviate the problems many report when their new jobs are different from what they expected.
15. ________________________ uses threatening messages to increase conflict levels.
16. ___________________ ranking is an evaluation method that rank-orders employees from best to worst.
18. In __________________________ there is no winner or loser.
19. Organizational ________________________ is a system of shard meaning held by an organization’s members.
20. The ________________________ structure combines the functional and product structures in an organization.

1. ___________________ refers to the shard perceptions that members have about their work environment.
2. __________________ performance is the combination of effectiveness and efficiency at doing core job tasks.
4. Organizational _______________________ is how job tasks are divided, grouped, and coordinated.
5. __________________ refers to maintaining practices over long periods of time.
6. _____________________ is the degree to which jobs within an organization are standardized.
8. An organization’s ______________________ includes outside instituations that can affect its structure.
9. ____________________ is the best alternative to a negotiated agreement.
11. __________________ conflict is between two people.
17. ____________________ is the rights inherent in a managerial position to give orders.