Exercise 4

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Across
  1. 3. Q1-9 specifies these for organisations in the oil and natural gas sector
  2. 4. Implement the process
  3. 5. Something sought, or aimed for, related to quality
  4. 9. Q1-9 can be adopted as a?
  5. 11. Colin loath to make this - you certainly do not want to see him wearing one!
  6. 12. Q1-9 requires the activities of the QMS to be controlled as these
Down
  1. 1. Overall intentions and direction of an organisation related to quality
  2. 2. Monitor and measure processes against established criteria
  3. 6. Take actions to continually improve process performance
  4. 7. Extent to which planned activities are realised and results achieved
  5. 8. Relationship between the results achieved and the resources used
  6. 10. Determine criteria and methods needed for the operation and control of the processes
  7. 12. Acronym for methodology that can be used with all processes