External environment

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Across
  1. 4. the use of computers and IT increasing business efficiency
  2. 5. a useful search engine for businesses
  3. 7. a very popular social media platform
  4. 9. anything outside the business's control
Down
  1. 1. the process of constructing more land and buildings on rural land
  2. 2. the government can affect what a business does
  3. 3. laws the governments make to regulate businesses
  4. 6. businesses are aware of their operations on this
  5. 8. the use of media platforms such as Facebook