Farmers Fun

4. The policy type for all vehicle used on water.
6. Thursday relax in the Siesta _____.
7. You need to do this at the beginning and end of all new calls reported by the insured.
9. The identification with or experiencing of the feelings, thoughts, or attitudes of another.
12. CSAT stand for Customer _________.
13. This is our main claims entry system.
14. Claims numbers beginning with 8000 are found in this system.
15. How accurately employees work their assigned schedules.
18. What this week is all about.
19. A run-away shopping cart striking our insured’s vehicle while parked is this type of claim.

1. The two areas worth 12 points on the QA evaluation form are Regulatory/Repair Option Compliance and _______________.
2. A tornado blew a park bench into the insured’s vehicle is this type of claim.
3. Spotting the vehicle falls under this QA area.
5. “We are _______”
8. The leadership team will serve you this on Monday.
10. Lunch provider provided by the WOW Club on Friday.
11. Turn this in to get entered into a drawing on ________.
16. These days result in double APS points.
17. Tuesday is a floorwide ______.