Farmers Fun

3. / “We are _______”
5. / The identification with or experiencing of the feelings, thoughts, or attitudes of another.
7. / You need to do this at the beginning and end of all new calls reported by the insured.
9. Lunch provider provided by the WOW Club on Friday.
11. / The two areas worth 12 points on the QA evaluation form are Regulatory/Repair Option Compliance and _______________.
13. CSAT stand for Customer _________.
16. The leadership team will serve you this on Monday.
18. These days result in double APS points.
19. / Claims numbers beginning with 8000 are found in this system.

1. Turn this in to get entered into a drawing on ________.
2. A tornado blew a park bench into the insured’s vehicle is this type of claim.
4. / Spotting the vehicle falls under this QA area.
6. This is our main claims entry system.
8. What this week is all about.
10. / A run-away shopping cart striking our insured’s vehicle while parked is this type of claim.
12. Tuesday is a floorwide ______.
14. Thursday relax in the Siesta _____.
15. How accurately employees work their assigned schedules.
17. The policy type for all vehicle used on water.