FAST Strategy

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Across
  1. 7. Which part of the strategy offers customers choice of channel?
  2. 8. Which part of the strategy involves simplifying processes and products?
  3. 9. Target consumers are twice as likely to buy what insurance than other consumers?
  4. 10. Being customer focused, accountable and adopting a growth mindset helps achieve a _____.
Down
  1. 1. What uses AI and data to best meet consumers' needs on a continual basis?
  2. 2. Farmers choice is a part of what strategy item?
  3. 3. What model allows you to look at offering a product versus offering coverage through another carrier?
  4. 4. What customer is direct channel targeting?
  5. 5. Seamless digital experience (from ____ to claim.
  6. 6. Farmers CAT response team would fall under which value proposition?