Final Study Guide

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Across
  1. 2. In order to become a successful medical assistant you must first become a successful
  2. 3. RMA credential is awarded
  3. 6. Thinking, ______________ could be described as thorough thinking because it requires learners to be open-minded to all possibilities
  4. 8. Newsletter, What is one of the most popular and beneficial marketing tools for the provider
  5. 9. Subjects that cannot be discussed in a job interview
  6. 11. What is a moral obligation to act for the benefit of others
  7. 13. What involves repeating the main idea of the conversation while also identifying the senders feelings
  8. 15. Not typically available through the patient information web portal
  9. 17. attitude, Probably the most important asset a medical assistant can offer the employer is
  10. 18. Some managers assign a person to assist new employees during the initial probationary period: this person is called a
  11. 19. Period, A period of 60-90 days is the traditional _________ ________, but many employers believe that 2 weeks is sufficient to determine whether the employee will be able to learn and adapt to the position
  12. 20. An office with more than _________ employees should have one person designated as a supervisor or office manager
  13. 21. A medical doctor who specializes in the treatment of disorders of the eye
  14. 23. A task is noted as an E priority is probably a(n)
  15. 25. The National Library of Medicine is part of what organization
  16. 26. A person who shifts his or her weight when attempting to deal with conflict is exhibiting
  17. 27. With regard to medical ethics, which term deals with the fair distribution of benefits and burdens among individuals or groups in society having legitimate claims on those benefits and burdens
  18. 28. Practitioner, The health professional who provides basic patient care services, including diagnosing illnesses and prescribing medication
  19. 30. Verbal expressions or body language, such as a nod of understanding, are called
  20. 31. Documents that list the order in which business is to be conducted during a meeting
Down
  1. 1. what type of registered nurse has advanced training to diagnose and treat common illnesses
  2. 4. What is the most common form of organ donation
  3. 5. With regard to ethical distress, what stands in the way of making an ethical choice
  4. 7. How many Federal Reserve districts is the country divided into
  5. 10. Consent, The medical assistant cannot legally provide the information for the patient
  6. 12. A strong method of improving employee morale and encouraging outstanding performance
  7. 14. nine, Medical assisting is one of the nation's fastest growing careers, and employment opportunities are projected to grow __________% through 2022
  8. 16. Call, What is the most successful collection strategy
  9. 22. There is/are __________ form(s) of verbal communication
  10. 23. Issues that have moral implication of right and wrong
  11. 24. The pretrial disclosure of pertinent facts or documents by one or both parties in a legal action is called
  12. 29. 4,According to the learning style inventory, which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems