Flex Partners Who They Are and What They Do

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Across
  1. 1. works with adjusters and customers once a vehicle is determined a total loss
  2. 2. help customers file a claim after suffering a loss
  3. 5. define consistent standards, accurate and actionable insight
  4. 7. give skills to grow careers and provide an outstanding customer experience
  5. 8. recovery service makes our customers and company whole
  6. 9. maintain a fundamentally sound environment across claims
  7. 10. provide exceptional customer service when there is physical damage to a vehicle
  8. 11. reimburse eligible injured parties for medical treatment, wages, replacement and funeral services
  9. 12. implement solutions that drive great customer experiences for customers and employees
  10. 13. provide customers peace of mind in their time of need whether damage is minor or catastrophic
Down
  1. 1. investigate questionable or potentially fraudulent claims
  2. 3. protect and defend the needs of U.S. & Global Consumer Markets and Business Insurance partners and policyholders
  3. 4. vigorously defend policyholders and pay what we owe based on merits of each claim
  4. 6. serve as advocates for customers and employees to relentlessly strive to make tomorrow's experiences greater than today's
  5. 9. responsible for non-customer facing activities within the life of an insurance claim