Flex Terms

3. The portion of disposable that pays for the equipment on a usage agreement.
6. This team works with our lenders to get each deal and customer credit approved.
7. The system Flex uses for all operations.
8. A governing set of terms and conditions (T&Cs) that can be used moving forward for all Flex deals with this customer.
10. Monthly payments, deferrals, same as cash, and step payments fall into this bucket of programs.
12. Similar to our SFLA, but doesn't reference "lease" throughout the agreement and no purchase option (customer can only continue to rent the equipment or return the equipment).
14. Similar to our SFLA, but only used on $1out transactions when customer wants title to transfer upfront.
17. Our most common rental agreement. Stryker agrees to place equipment in return for the customer's commitment to purchasing our disposables.
18. This program is helpful to bridge customers into a new calendar year when they don't have the cash to pay today.

1. The 3rd Party that does all of our billing and collecting.
2. Program where payments fluctuate based on the customers unique budgetary needs.
4. Our most common lease agreement typically used for deals under $1M in capital.
5. SEA, Multi % SEA, DUA, FPD, FPI, FPP all fall into this bucket of programs.
9. Flex's most common usage based program; customer commits to a semi-annual spend with a set % coming out of each disposable.
11. Standard for Finance Representative. FRs work with their RFMs to spearhead deals operationally. They are also Flex's pricing experts.
13. Similar to a lease agreement, but the agreement is cancellable.
15. The tiered penalty fee in our PPA to help protect Stryker in case a customer wanted to cancel the agreement.
16. This team is responsible for the creation of all executable Flex contracts.
19. Standards for Regional Finance Manager. Flex's strategic partners that support the salesforce.