Flight attendants

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Across
  1. 2. / A person traveling on the aircraft
  2. 3. / Leaving the plane quickly for safety
  3. 6. / When the plane leaves the ground
  4. 9. / Helping and attending to passengers’ needs
  5. 10. / When a passenger is not satisfied
  6. 11. / Protection from danger during a flight
  7. 12. / Being respectful and kind to passengers
  8. 13. / Getting onto the airplane
Down
  1. 1. / A strap to keep passengers safe in their seats
  2. 3. / A serious and unexpected situation
  3. 4. / Information given to passengers by speaking
  4. 5. / When the plane comes down to the ground
  5. 7. Aid / Basic medical help in an emergency
  6. 8. / To help someone
  7. 10. Crew / The team who take care of passengers on a plane