FOB Unit 5 Business Communication - Vocab Review

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Across
  1. 3. Delivery of information from sender to receiver, written or verbal
  2. 5. When the subject in your sentence is not performing the action, we call this _______ voice
  3. 7. Type of listening in which the receiver focuses attention on the speaker
  4. 8. A type of barrier that is caused when the audience suspects that a speaker has intentions to communicate a message that may not be in their best interest
  5. 12. A type of barrier that is caused by conditions in a meeting room such as temperature or a noisy air conditioner
  6. 13. Type of communication channel with a high level of ŕichness used for an important message in which the reaction by the audience is uncertain or may require further explanation
Down
  1. 1. Giving an upbeat and engaging presentation that keeps the attention of the audience requires ________ delivery
  2. 2. Used to introduce a topic for a presentation and capture the attention of the audience
  3. 4. Type of communication that includes eye contact, gestures and facial expressions
  4. 6. Type of communication that is important to globalization and takes into consideration people with cultural differences
  5. 9. Type of communication channel that is better suited when you need to communicate the same message to many people and the content is informative and uncontroversial
  6. 10. Type of communication channel that is better suited when a quick response is desired for a simple, uncontroversial message
  7. 11. Something that causes a message from a sender to be different from the intended meaning understood by the receiver