Fraud - Product Knowledge

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Across
  1. 4. A scamming practise in which malicious code is installed on a personal computer or server, misdirecting users to fraudulent web sites without their knowledge or consent.
  2. 5. a variation of phishing using Short Message Service (SMS) and is initiated through text message
  3. 7. A devious plan with the intent to defraud.
  4. 9. A fake, complete reproduction or copy, created to resemble a legitimate or authentic item
  5. 10. Someone who pretends to be someone else
  6. 12. Malicious software that is installed on a computer without the users’ knowledge.
  7. 17. spending the money paid to the credit card before the cheque can be returned insufficient funds
  8. 18. False or not genuine
  9. 20. Putting confidence in someone whose intent is to defraud
  10. 21. product knowledge topic today
Down
  1. 1. A form of bank fraud where a depositor(s), with two or more accounts, takes advantage of the time required for cheques to clear, in order to obtain unauthorized credit
  2. 2. To expose or make liable to danger or suspicion
  3. 3. To make falsely, fabricate, counterfeit and/or produce an untrue or not genuine:
  4. 6. An imposter obtains access to an existing client account(s).
  5. 8. A scam where the perpetrator sends out emails that look legitimate
  6. 11. A fraudulently changed dollar amount, for a higher dollar amount, on a negotiable instrument.
  7. 13. An unauthorized change to a negotiable instrument
  8. 14. the act of stealing or obtaining the data that is held within the magnetic stripe of a debit or credit card.
  9. 15. The theft of the identity of another person, or in some cases, a business
  10. 16. a variation of a phishing email scam, using the telephone.
  11. 19. the forgery of an email so that the message appears to have originated from someone or a company, such as RBC