Front-End Patient Access Basics

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Across
  1. 4. Amount a patient must pay before insurance begins covering costs
  2. 5. Authorization from a provider for a patient to see a specialist
  3. 7. Process of gathering patient information prior to care
  4. 8. Personal details such as name, DOB, and address
  5. 10. Fixed amount a patient pays at the time of service
  6. 12. Official approval for services from a payer
  7. 13. Coverage that helps pay for medical services
  8. 14. Verification that a patient’s insurance is active and valid
Down
  1. 1. Coordinating patient appointments within the system
  2. 2. Process of confirming insurance and patient information
  3. 3. Approval required from insurance before certain services are performed
  4. 6. Initial step when a patient arrives and confirms their information
  5. 9. The process of collecting patient demographic and insurance information
  6. 11. A documented interaction between patient and provider