Front of the House
Across
- 3. Assists the captain
- 5. Processes payments (sometimes combined with a host or hostesses' other tasks)
- 7. Clears plates and refills water glasses
- 9. Makes and serves coffee, tea, and specialty beverages
- 12. Steward provides wine service, including purchasing wines,assisting guests in selecting wines, and serving wines
- 13. Takes and serves orders
- 14. Responsible for service in a particular area such as a banquet room or dining room
- 15. Clears and cleans tables
Down
- 1. takes drinks orders and serves drinks, including beers, wine, mixed drinks, cocktails, nonalcoholic mocktails, soft drinks, and juices
- 2. Takes orders and gives food
- 4. Cleans up spills and breakages to keep the bar area safe and clean
- 6. Brings guests to their table or coordinates seating by other employees
- 8. Responsible for a server area of 15 to 25 guests
- 10. Brings food from the kitchen to guests at their tables
- 11. Manager/ supervisor Supervises hosts, servers, runners, and busers during the particular shift