FRONT OFFICE DEPARTMENT

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Across
  1. 3. Registers guests and keeps track of room availability.
  2. 4. This division is in charge of registering the room
  3. 5. check-ins, check-outs, room allocations, welcoming, and room prices.
  4. 7. Oversees Reception, Concierge, Telephone, Travel Desk, and Bell Desk.
  5. 8. The front desk is a vital function at a hotel since it is in close touch with clients.
  6. 10. Performs any Guest Services-related tasks.
Down
  1. 1. In charge of all guest relations operations in the hotel.
  2. 2. CI, CO, DNCO, DND, etc.
  3. 6. This area is for guests' queries and inquiries. As a result, this sector would have to be aware of any hotel moves.
  4. 9. The departure stage, as the name implies, involves the compilation of final bills, presentation of bills, reception of payments, and procession of payments for settlement