Front office documents
Across
- 2. Records guest reservation details.
- 6. Daily guest movement overview.
- 9. Tracks guest stay charges.
- 10. End of shift summary.
Down
- 1. Guest wake-up request schedule.
- 3. Shows guests arriving, leaving.
- 4. Filled at guest check-in.
- 5. Records and resolves complaints.
- 7. Tracks issued room keys.
- 8. Lists room availability status.