Front Office Knowledge

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Across
  1. 3. Where can people park?
  2. 6. Place to find new incoming reservations
  3. 10. Name of the reservation system for Le Debut
  4. 11. what does every BHV lecturer get in the beginning of the day?
  5. 13. Category PE's get graded on
  6. 14. What do you need to carry with you when leaving the reception during the night shift?
Down
  1. 1. Gets printed at the cash closing procedure
  2. 2. What system do we use for the check in procedure?
  3. 4. How do we let people inside the building if the doors are closed?
  4. 5. Department that works close together with front office
  5. 7. Where can you read about all the processes?
  6. 8. Where do we write down our sold products?
  7. 9. How do we ensure that the finances are all correct?
  8. 12. Overview of all reservations