FSC: CUSTOMER COMPLAINTS

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Across
  1. 2. proper dealing of customer complaints leads to this for the business
  2. 5. person who investigates the returned product
  3. 6. This is needed from the product in order to conduct investigations
  4. 7. major example of a customer complaint
  5. 8. GMP compliance is way to _ _ _ _ _ _ _ customer complaints
Down
  1. 1. When goods are not made up to standard and result in customer complaints
  2. 3. This must be done when receiving a customer complaint
  3. 4. Goods need to meet this in order to satisfy customer needs