Fun at Quarles

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Across
  1. 3. -client retention manager
  2. 4. - type of delivery where we fill tank a specified number of times per year
  3. 5. - CSR's do when talking to customers
  4. 9. - credit given a customer when runs out of fuel
  5. 10. - outside person telling prospective customer about Quarles
  6. 11. - Auto payment from checking/savings
  7. 12. - specific test for underground tanks
  8. 13. - payment plan for Quarles
  9. 14. - driver pulls into your driveway for this
Down
  1. 1. - device that reads tank levels
  2. 2. - what customers need to hear in your voice
  3. 4. - used when talking with a disgruntled customer
  4. 6. - newly setup account
  5. 7. - amount added for different levels of commercial pricing
  6. 8. - new service center acquired from Revere